ResidentSpotContact ResidentSpot
Need help with parking access?
Use the guidance below to find the fastest support path for your ResidentSpot account, vehicle registration, overnight guest passes, and billing questions.
Residents
For account questions tied to your apartment community.
If you are a tenant and need help with your parking account, the fastest option is usually your apartment office or property manager. You can also email ResidentSpot support directly if you need help with the website or billing flow.
Contact your property manager if you need help with:
- wrong apartment complex assignment
- vehicle approval or enforcement issues
- guest pass approval questions
- move-in or move-out parking changes
- community-specific parking rules
Property Managers
For pricing, apartment complex setup, and admin support.
If you manage a community and need help with ResidentSpot administration, use the Admin Portal to manage tenants, pricing, vehicles, and overnight guest passes. For setup or operational questions, you can also contact the ResidentSpot administrator inbox directly.
Admin support topics may include:
- apartment complex setup and pricing configuration
- tenant account corrections
- vehicle and guest pass review
- billing and subscription oversight
- launch and onboarding questions
Support email
All website support requests can be sent to administrator@residentspot.org.